The Management is just not responsive and don’t take good care of the property

Great spacious floor plans and peaceful neighbourhood

Definitely overpriced. The buildings are old and poorly maintained, except for the main lobby and some amenities. I haven't seen as many bugs in my entire life as I've seen here in two months (I've lived in many cities across three continents). Their response is that we're in NC. Well, I've lived in Durham before in a more extensive apartment complex with more green spaces, and they managed to control it. While at The Lofts, there doesn't seem to be a willingness to do something about it so it's infested. The apartments' HVAC is shared, so whatever happens at your neighbor's apartment gets into yours (cigarettes, weed, etc.), and there isn't much they can do about it. Thus, your well-being depends on your neighbor. Main doors can be blocked open for days, but thankfully the neighborhood is rather safe. It's also close to campus.

I really cannot emphasize how terrible the management is. The building is dirty and the property managers are very rude. The price increases insanely every year with no improvement in amenities. There is no pest control and very poor maintenance service. Living here is a waste of money.

DO NOT come to this bldg. Absolute waste of money. Owned by the most unprofessional and rudest management team. Overpriced, dirty, terrible management. Insects everywhere. Management team are extremely rude and unresponsive. Pest problem is a real issue here and every resident is struggling with it.

Walkable apartment

The location of the Lofts is ideal for medical students, and the 2 bed/2 bath units are very spacious. The prices for 2 bed / 2 baths are also quite reasonable. It is also great to live by a lot of other Duke Med and other Duke Hospital-affiliated individuals. Keep in mind that in some of the units they call 2 bed / 2 bath, there may not be a door on one of the bedrooms. Additionally, the Lofts was recently acquired by a new company and new management team, and I have not had the best experience with them. Our apartment has had several major maintenance issues, and management was extremely uncooperative. If you have no maintenance issues, your experience may be much better.

Nice big apartment with wak in closet and in unit washer and dryer, renovated likely in the 2000s. Two pools, gym, study area, complimentary tea and coffee, and movie theater with recline seats are some really nice amenities. Staff has been super friendly and helpful to me but some friends had some issues. There are not as many roaches as some other apartments but there are fruit flies. Look for another apartment if you have pets, there is pet rent, a pet deposit, and any cats have to be declawed. Good apartment, maybe not worth quite as much as they charge unless you’re looking for really good amenities. But highlight is one of the shortest walks to class, plus a huge food complex next door, making getting many kinds of food very easy!

I have lived in this apartment for over 2 years and am speechless at the outrageous rent and utility fee increases. They painted the outside of the apartment, called it a luxury apartment, charged $100 for internet, $100 for garbage disposal, and $100 for other utilities for a total of $300 in utility fees, and raised the rent by $200. I wake up to the sound of construction every morning. However, there is no notice of the construction and no apology.

Since the apartment is near a school, most of the residents are students. But they're ripping off the students and telling them that if they can't pay, they need to get out. Also, 3-4 months before the end of the lease, the manager has been harassing the residents and randomly breaking into their homes saying they are doing an inspection before the end of the lease. This is a breach of contract. The Connor Group is the worst management ever and I am thinking of suing this management. I look forward to many residents joining forces.

You have to pay an additional $800 if you are a pet owner and if you want to transfer to an apartment.

The facilities in the apartment are old, and the property management team is procrastinating when dealing with complaints.