AIR Communities

Good services, slightly expensive

Biggest gripe that i have is that the issue with roaches (reported on very apt reviews for years) is still ongoing. The building told me that they were taking proactive steps to fix it, but have been unresponsive on email and don’t seem to care at all. I have been connected directly with the building manager twice and he has flat out ignored my emails. Issue is that the roaches seem to enter apartments via the pipes and underneath doors, so you don’t need to do anything wrong and can still end up spotting them. Can’t feel at home here as a result.

Beyond this, everything is quite unprofessional - i have had maintenance enter my apartment without asking my permission (management control the keypad locks on the door) and failing to explain why even after complaining to reception. Emails are regularly ignored, package check-in can take hours to complete. Concierge is disinterested.

The building itself is fine, location is fine for Wharton students (v near trolley to campus and close enough to Rittenhouse although it could be closer), although JFK can be noisy on lower levels (NB Philly has an issue with gangs of roaming idiots playing outrageously loud music and modifying their exhausts to create maximum noise late at night, so plan for much louder road noise than you would typically expect).

Such a wonderful apartment!

DO NOT LIVE HERE. I moved here without touring because I was graduating from undergrad and didn't have time to fly to Philly before moving. From the minute I moved in (they gave me the wrong apartment layout so that was a whole thing), management has been unresponsive. I have had to threaten legal action multiple times. They've owed me up to $1400 at one point and I had to start calling the regional property manager every 2 hours to ask where my money was. I moved out two months ago and they tried to keep my deposit despite me leaving no damage. Again, I was stuck calling the rental agent, calling the regional property manager, exchanging 40+ emails, and threatening small claims court. Utilities are overpriced, they stick secret fees all over the place (why are you charging me to receive packages?), and you're paying way too much for what you get. Also, the security guards are nice but don't do much: there were homeless people sleeping in our entrance way who could've easily accessed the upper floors. If you want to live in University City, you can get a studio for like 1k that's nicer than this. I think they count on students not having the time or energy to fight them when they try to scam us.

Excellent location. No ceiling lights though

Pros
- I do like the loft format which leads to a feeling of a large space.
- Concierge staff is very friendly and kind

Cons
- Building quality is not that great
- Elevators constantly break
- Centralized heating/cooling: building is either on heat or cool, regardless of how warm it is outside. It also takes about a week to switch between.
- Building Managment is terrible to work with and constantly finds new fees to add. For instance, the bike room that they advertise is actually a $25/month fee. They offer "free wifi" for the building, but require that you pay $60 per month for this ammenitiy. Parking is obscenely expensive.
- Pet Rent is ridiculous as well; $100 per month for cats. Not sure how that is justifiable.
- Gym is pretty mediocre.

This isn't New York. It isn't a luxury building. Air Communities still feels that it should charge as such.

The lobby is very nice, and I enjoy my solitude in having a studio. Always staff present on site which makes me feel safe. Have to pay for utilities and if you want a locker for your packages. The maintenance requests are responded to very quickly. Some complaints about critters in the walls. Good starter apartment if you are new to Philly.

I like it here! Very convenient and close to campus. Hardwood floors, which helps when you have allergies and you’re a pet owner.

Nice pool area, convenient location, and upper floor rooms are really nice

I love living here! The location is perfect with having the museum, Target, Whole Foods, and vet's office within walking distance and the complex has it's own facilities (Old Nelson, Pretoria Salon and Spa, etc). So you get what you pay for. The apartments have thick walls with all the modern touches.
My one and only complaint is that there tends to be several local activities at the museum or right on Benjamin Franklin Parkway (ie Rocky Run, parades, concerts, etc) and the noise from these activities travel into the apartments.

With the price, you get a pool and gym and lots of fun outdoor spaces and grills. The maintenance people are great for the few issues we have had

Meadow Creek is a solid compromise for those looking to save money by living a little further away. Although it's up in Gunbarrel, driving only takes about 20 minutes or a bus takes 45 minutes to an hour. The apartment is spacious enough, there's a pool and a (very) small gym. It's within running distance of the boulder res and a bunch of other trails. Going to the mountains is one of my biggest priorities and it's a little cumbersome having to drive all the way through Boulder and then down to Golden to get to I-70, but you get what you pay for. Parking is free.

My apartment is about twenty minutes away from the University. The management has failed to tell us several important things, but overall is pretty good for the price. They have lots of amenities including a nice dog park and a pool. I would only live here if I had access to a car.

Boulder Creek is expensive relatively but it’s also less than 10 minutes biking from the law school, has a ton of green space, and is great for pet owners because all apartments are walk out. It’s also across the street from King Soopers so you almost never have to drive. You can pay for parking but free street parking is very accessible. NCAR and the trails along the flatirons are within 1 mile of the complex.

I found the maintenance staff very responsive. The complex is very quiet but people are friendly. It’s definitely focused on working adults and families instead of students.

Interiors are nice - uncarpeted and clean.

Management is very responsive and is done by a tenant who actually has an interest in the community being well kept. The pools, gym, and hot tub are well-kept and actively maintained. Apartments are cleaned and they don't do tours with tenants still living there/actually present in the unit while you're touring (like lots of others in the area). It is also quiet, in a convenient area, and great for pets. The apartments are also smart homes, so all light switches, thermostats, and the front door lock can be controlled from an app which is super convenient.