Ascent Peachtree

I have been a resident at this property for 10 months now, and I must caution anyone considering it as their new residence to think twice. The level of service promised and advertised is far from what is actually delivered.

Upon moving in, I was greeted with a refrigerator infested with insects swarming around the ice maker motor. This was not the welcome I anticipated when moving into a supposedly upscale property.

The most egregious issue, however, lies with the elevators. They are consistently out of service, and there was a particularly alarming incident where all elevators shut down simultaneously. This forced residents to trek down numerous flights of stairs, as the building spans from floor 12 to 28, with a total of 29 floors. It's not just an inconvenience; it's a safety hazard.

Furthermore, the hot water supply is unreliable, with frequent outages. As of writing this review, I have been without hot water for over 24 hours. Despite contacting the contact center (since the office and concierge never seem to answer), I received no updates until the following day, when they vaguely mentioned contacting emergency plumbing. However, there has been no further communication or resolution, leaving residents like myself in discomfort and frustration.

On top of these issues, the promised concierge service is virtually nonexistent. Instead of having the convenience of a concierge to assist with guests, residents are forced to trek downstairs to let their visitors in every time, which is a significant inconvenience.

Despite multiple emails to management addressing these concerns, there has been no meaningful response or action taken to address the ongoing issues.

In summary, the experience at this property has been consistently disappointing, and I strongly advise against choosing it as your place of residence. Save yourself the hassle and frustration, and look elsewhere for a more reliable and accommodating living environment.