Montclair on the Park

GOOD: Excellent location (right on Forest Park, in the Central West End, quick drive to the law school)! Spacious living space. Overall, quite a comfortable place to live. Covered parking lot is available. Laundry is a shared facility in basement.

BAD: Loud road noise (ambulances) at all hours. Property management is not always perfectly responsive with maintenance requests. Covered parking lot is often poorly organized (narrow driving space, lines poorly painted, cars can feel cramped).

not enough parking place， highway noise

Great management
Great safety

Living at Montclair has been an overall great experience, however with some inconveniences and miscommunications. The property is great, my apartment is beautiful and modern with a fabulous view of Forest Park. It is small, but I don't need much more space. It is quiet and they have multiple study rooms in the lobby, plus a small gym. The rooftop is amazing for happy hours and hang outs and the view cannot be beat. The door attendants are super nice and helpful, and security is very good, but management is hard to reach and they are bad a communicating. I have had issues with parking and random fees being put on my account. They always fix the issue, but it is usually a hassle. On the bright side, maintenance is good and they come to fix any issues immediately. Also, Mac Properties does a ton of fun events (virtual now) that provide great resident perks. They have Zoom cocktail and cooking classes with local restaurants and they deliver free ingredients to your doorstep, wine and paint classes, exercise classes, opportunities to win gift cards, and discounts for local businesses. Overall, as I move out this year, I will definitely miss my time at the Montclair and all the good outweighs any difficulties.

Good place to live!

The Montclair is in an ideal location and has some great amenities including garage parking, a gym, and an awesome rooftop. The apartment itself, however, has experienced several problems including plumbing issues. The units look new and modern, but builders seemingly did not use the highest qualities materials. Maintenance requests are resolved relatively quickly, but we've had to make several since moving in 6 months ago.

The apartment itself is wonderful. However, the management is incredibly condescending. They take weeks to respond, are unprofessional, refuse to make important repairs unless you hound them and once called my roommate “honey.” It’s truly unbelievable not only how little they care about renters but how far out of their way they go to belittle them if they politely raise a concern.

Once it hit November, our gas bill increased by over 200% as did others' in the building. They blamed this on the change in weather; however, it hadn't been that cold, and we hadn't been running the heat very often. Additionally, you couldn't hear the fire alarms from two of the bedrooms in our house. The building was evacuated due to someone burning something in their kitchen; however, my roommate who was awake and working on homework at the time, learned about the evacuation via snapchat, because she couldn't hear the alarm. When we told the management about this, they told us other people had complained about this issue before, but refused to do anything about it until we had to continuously push them. Then they proceeded to install a fire alarm right outside our door, which solves the issue for us but not for the others they told us have complained about the same issue. Additionally, everything is overpriced. Parking is very expensive to park in a garage that is very difficult to navigate because it was meant to be a valet garage. Rent is very expensive for basically no amenities (the gym is very small). It costs over $3 per load of laundry and the management is not very responsive.

I absolutely love our adorable, newly renovated apartment overlooking the park. It's a great location for our roommate who doesn't have a car, pet friendly, as a gym included, and underground and street level parking options for an additional monthly fee. HOWEVER, the property company that owns this building has been the absolute worst and is the reason we will be relocating at the end of this year. The managing staff is not responsive, demeaning, and just plain rude when you come to them with a genuine concern. The whole building has had maintenance issues, billing issues, and more which take a lot of effort to resolve because you have to track down a member of the management for weeks on end, despite the fact that they work in the building everyday, and HOUND them to remedy your problem, all while being made to feel like you don't know what you're talking about. All in all, I think they are just using Montclair and Parc Frontenac's rent to float the new property they are breaking ground on down the street. Bottom Line: This apartment is TOO EXPENSIVE for how the property company treats you.

The location of the building is amazing. It takes me 5 minutes to get to school and Forest Park is across the street. The units are nice and recently redone. The management could be better but it’s not awful. Overall I’m really happy it’s a great place to be especially if you are new to St. Louis