When comparing the four buildings on/near 9th street, it is clear that B9 is the nicest. It is the newest (I think) and has the nicest finishes. The apartments themselves are very nice.

BUT...the management is nothing short of terrible. All of the Fuqua second years who live here have a groupme on this topic, and it is one of the most active groups I am in. Multiple of the employees in the office are rude and unhelpful to the point where I think their goal is to be unhelpful. My biggest complaint was when my downstairs neighbor was a chain smoker, smoking cigarettes every hour all summer. This rendered our balcony completely useless unless we wanted to breath in cigarette smoke. Even given the fact that we are in a global pandemic that attacks the respiratory system, the management did not help make our neighbor stop smoking. The lease is very clear that B9 is a non-smoking building, but they refused to help unless we got a photo or video of her smoking (they even suggested we try to gather such evidence ourselves, which btw is suggesting an invasion of privacy). Once they called our neighbor and told her two days in advance that they would be doing a walkthrough. This gave her plenty of time to clear out the evidence and then they told us they couldn't do anything. We had to wait for her to move out (at no requirement of B9 management).

Other more general complaints - office management is rude and often unresponsive. They once charged a trash fee to our account without any warning and then when we asked about it, just turned the computer screen around to show us a picture of a box outside of our apartment (passive aggressive much?). Amenities are nice when they work but are often out of order. The fire pit has been out this entire fall, which is so annoying since its COVID and we want to be outside. The ONLY elevator that goes to the fifth floor (where I live), has been out for long periods of time (2-3 weeks at a time), forcing us to climb 5 flights of stairs or take an extremely round about route to the parking garage. The security is terrible. There are no fob readers to get from the parking garage into the building, so if someone piggy backs a car getting into the garage they can have access to the whole building. During my time here there has been a homeless man sleeping in the mail room and one that gained entrance to an apartment and was found on the couch. I could go on and on. If you are going to email anyone at B9, be sure to CC the boss (Buddy) and if that doesn't work, the regional manager (Brooke).

No complaints. Nice facilities, new apartments

It is silent and really close to Harris Teeter. (This will depend on the location of your apartment.) If you have a patio or a balcony, you can enjoy life outside. However, you should be aware of the exposure of sunlight when you live in the studio with a patio.

I have been here for about 4 months, and it has been a wonderful experience thus far. I was able to seamlessly move in and set up my utilities with the help of the Leasing office, and it has been responsive to any other issues I have had so far. I would definitely recommend living at B9!

We picked B9 for its location mainly to be close to fellow graduate students. But now being in Durham, I think we could have benefitted from a cost perspective and space by exploring a few more options off the beaten path to have more space and pay less in rent. Overall, I enjoy the amenities at B9 (gym, pool) but have had issues with the bike storage (my back wheel went missing during a management movement of my bike and nothing has been done about it). The actual apartment, parking, amenities, etc, are awesome, and I love being so close to Harris Teeter, 9th Street, and Downtown, but the management has been rough.

Great place to live but there are a few problems

1) Property Managers were unfair and unreasonable. I had signed a 2-year contract with them because one of the graduate student addendums said that I would only need to pay half the rent during the summer months (i.e., May to August) because I would be out of state during my internship. Due to COVID, they took advantage of this difficult situation and nullified this addendum, making all graduate students pay full rent for the summer months giving us unethical and unjust reasons as to why they can.

2) Moving out of this apartment has not been smooth. The property manager is always "out-of-office" without giving me notice when we are negotiating time-sensitive topics. It has been a very disorganized process on their end.

3) The floors are very thin and therefore, I hear every footstep that my neighbor above makes. This has oftentimes affected my sleep and health.

Overall, the apartment itself, the amenities, and the location are all fine but the property managers make me not want to recommend this apartment complex to anyone.

Nice but expensive

I really love my B9 apartment, it is spacious, comfortable, full of light, and has the largest kitchen of any apartment I've ever lived in. One negative to the apartment is that the walls are somewhat thin.

However, the B9 managment has so severely degraded my experience at B9 that I cannot recommend this community to anyone.

I would not recommend Berkshire Ninth Street apartments to anyone. Many of the current tenants have had horrific experiences primarily because of the current management company. Over the course of our leases, Management has failed to abide by lease terms, withdrew rent concessions, contacted tenants' employers without permission, refused to complete maintenance requests, damaged tenants' personal property, threatened tenants via email, among many other things. You will be making a big mistake to sign a lease here. There are numerous other local, luxury apartment complexes that are (a) cheaper than B9, and (b) have much better management companies.