Trinity Property Consultants

Modest rent, but expensive

Arrive University

I'm horrified I fed my kids out of their mushroom and mold infested kitchen for so long!
I lived in Arrive North Bethesda for almost 3 years (Dec 2021-Oct 2024). I really liked it at first; good location for us, nice windows, a spacious layout with 3 bedrooms and a good price for the area. It's an old building though, elevators break, AC breaks, and water shutdowns are pretty common. I've also had mice and roaches, but the most concerning issue is property management's disregard for resident safety.
I had literal mushrooms growing from the wall of my kitchen. Large ugly looking ones from multiple spots. And somehow management either denied or ignored all my work orders and emails regarding the underlying mold and health issues the mushrooms represented. Even a note from my wife's doctor asking them to get the unit inspected was ignored. Instead, they would send a poor maintenance worker to pull mushrooms out of the walls/cabinets, slap caulk on the holes, and in one case just cut a section of drywall out where some mushrooms were growing. You could even see black mold on the section of drywall they cut out and they still denied it when it was right in front of them. Worse, a lab later confirmed there were asbestos fibers in the ceiling that the maintenance worker broke off while removing the kitchen wall piece. Only after I paid for my own mold inspection, filed a complaint with Montgomery County Housing Code Enforcement (https://apps.montgomerycountymd.gov/dhca-eproperty, Code Enforcement Case: 187599), and had my unit inspected by the Maryland Department of Environment-Asbestos Division did they start to take the issue seriously. They nearly hired an unlicensed contractor to do the work until MDE told them they had to take the proper asbestos handling procedures. If I didn't already have enough reason to move out at that point, my 9-year-old son pulled an entire outdoor lamp post down on the property, nearly crushing himself right in front of the maintenance office. When I looked at the fallen lamp post, the bottom was all rusted and deteriorated. I reported two other lamp posts with similar rust and deterioration at the bottom and they did nothing about them Not even so much as putting as putting some caution tape around them.
Needless to say, I've lost all faith in them and I'm rather baffled by the level of negligence and lack of concern or even remorse. When the mold inspector declared our apartment a condition 3 environment and told me to leave immediately. The property squeezed my family of five into temporary housing 2/3 the size for a month (while charging me full rent until I complained) while they fumbled through getting the mold addressed while adhering to proper asbestos handling procedures that I'm surprised they don't already have in place. The day I left they had just taken down the kitchen wall in my unit, but I wouldn't count on it being safe in that apartment, the one across from it that shares the kitchen wall, or whatever apartments(s) above mine where the water leak that caused all this came from.

I’m sure this is a nice place to live for many people, but for me it has unfortunately been anything but. To begin with, the noise and heat insulation in the apartments are abysmal as evidenced by frequent sounds of maintenance in nearby units, and the ease with which I can listen into conversations occurring in the neighboring apartment. Moreover, I often wake up to or am interrupted by animals in the dog park below my unit barking morning noon and night, and their obnoxious owners literally screaming praise when they so much as pee in the right place (I wish I was joking, good job Romeo!). I never thought that being able to sleep in an hour on a Saturday or work at home for an afternoon without being interrupted by dogs and their owners was such a luxury. Why someone would let their dog bark almost uninterrupted for upwards of 30 minutes several times a week for over a year is beyond me.

Now all of this might be easier to deal with if management took any effective steps to resolve these issues, but they have not. Instead I have received passive aggressive emails, was ignored, and even blatantly lied to people who claim to be professionals. Its honestly almost impressive how long the laundry list of problems people complain about here go unfixed for months. I’ve literally been homeless before when I was a teenager and received kinder treatment from strangers than I have from the management team at Arrive. There are certainly some aspects of this building that are nice, most notably the amenities. I do have to say the door staff, maintenance and janitorial staff are all very lovely.

I guess what I mean by all of this is if you don’t really care whether or not the people who take half the money you make every month give a crap about you, then this is a great place to live! If not then steer clear and don’t make the same mistakes I have. Save yourself the trouble.

Great amenities and location; had AirPods case stolen in gym without security cameras on. No thermostat (just heat on or off)

Cheapest full amenity building in streeterville

Great apartment. Close to campus, gym, clean

Not the most luxurious building but the gym is great and my unit is nice.

My husband and I love ReNew Chesapeake. The complex is undergoing renovation, and so we are the first tenants living in the remodeled unit. The layout meets our needs, and all appliances are brand new. The community is very quiet, minus some minor traffic noises during peak traffic hours from a nearby road. There is ample parking in the lot. The location is superb - less than 15 minutes from school, around the corner from multiple grocery stores and virtually any fast food you could want, and quick access to I-64. This is the third apartment complex I’ve lived in as a Regent student and it’s my personal favorite.

Great apartment

Pros:
- location is great for Penn students, convenient to travel to other parts of Philly by subway/trolley as well
- floorplan pretty nice and spacious
- maintenance responds quickly

Cons:
- Street noise is TERRIBLE. The windows are not soundproof at all, and you can hear street noise all night.
- AC is extremely loud and I can even feel the wall vibrating if I sit close to the AC.

Gated community safe and secure

a pretty penny

Basically good

Title says it all.