Living at the Earl Court building managed by Bay Management/Mount Vernon Apartments was an awful experience. I had numerous problems with the unit - no heat; unsealed windows (tree branches were growing into the unit); and a continuous water leak in the bathroom ceiling. When I would call for maintenance, the management company would send someone over to look at the issue but not fix it. Instead of sealing my windows, they put duct tape around the window frames. When the heater in my bedroom did not work it took over a month for someone to replace it with a working heater. Every time I called about the water pouring from my bathroom ceiling, they would send someone to replace the ceiling tiles but never repair the actual issue causing the leak. Someone had broken into our building and was stealing packages and possibly living in the basement. I took video and pictures of the damage to the door facing the alley (the way the person broke in) and sent everything to the management company. I left messages regarding the same. They did not respond for 4 days. I reported the building and management to the City. After I let the management know that, they allowed me to break my lease early without penalty, which I did.

LOVE the location. Building is a little worn and dirty, though, and management isn't very responsive with repairs or general inquiries. There has also been a recurring problem of packages being stolen from the building. Overall quality I'd say is a little less than you'd expect for what you're paying, but the location really is fantastic, I think.