The Grove Apartments

The management is not excellent in response to maintenance issues. It will take them weeks to process.

There is a very nice management and rent is affordable. Sometimes, response to maintenance problems is slow.

I lived at The Grove between 2017 and 2021. In that time management changed on three occasions. The most recent company, Arlington Properties, is negligent of the property. Most of the buildings are in serious disrepair. A underground pipe broke and it took the property over three months to call the city to have the pipe fixed. All the while our parking lot was flooded and I had to drive and walk through puddles every time I went out.

Every time I request maintenance it's super fast. But the maintenance guy is notified by the property manager, who is never in her office. She's either in a meeting, walking the property, or just not in the office. The office phone line is also busy during these hours. After four months I still haven't been registered in the online rent and maintenance portal.

We have a yellow jacket nest in our roof. We also have a roach infestation in the building. Enough said there. . .

I've also had many issues with neighbors in the complex. There's a lot of partying and drug use that go on in the complex. There's also a few dog fighters that live in the complex. One of my neighbors actually threw his pitbull off a second floor balcony one day. He also beats his dogs in broad daylight with sticks and belts. I've notified the office of these things, but they don't do anything to him. I've also notified the city, and he and his wife have been arrested twice, but they're always allowed back on the property (with their dog, and the guy has some puppies he bought as well. . . ). It's not a great environment for a sentient human being, let alone a family.

After all of these issues and delays, they've informed the tenants that rent will be increased to $600/mo. This is unacceptable for the level of service provided.