I lived here for over 30 years and had numerous issues with management. In short, they are overwhelmed, understaffed and simply don't care about providing good service.
The building is old and is in a constant state of repair requiring high condo fees. But management is lazy and has a terrible attitude. They are terribly slow to address problems and do so in a surly, rude manner. Avoid living here and definitely avoid buying here. Also, the condo association is extremely rude and close-minded. I'm so happy I sold and got out.

Nice building, nice part of town.

Great building in a safe neighborhood

For graduate school I purchased a condo at The Willoughby. It is a great building in a great area, near plenty of stores and right by the friendship heights metro. The building is filled with immigrants and retirees, although there are a few other young people, including a few other AU students who rent their units. If you want a quiet apartment in a safe and wealthy area, consider buying or renting here.

Very near to friendship heights metro, secure and very clean.
The staff is very good and the studio's are well maintained. The heating is good and most popular internet and phone services have good network connections. The gym is equipped with more than basic necessities and the sun deck will be a great place to chill in summer.

very peaceful neighborhood. great shopping area. I live in a spacious studio, the building has a gym and pool. Metro is 2 blocks away. pets are not allowed in the building. ideal for a student or an intern who doesn't own a car. front desk security 24/7

The apartment and landlord are great. The building management is absolutely terrible and extremely difficult to coordinate with. What has kept me in this building is the friendly front desk staff (for the most park) and the apartment itself. My landlord has kept the apartment affordable and is great with communication.