2400 Chestnut Associates

I've been living at 2400 Chestnut for about 2 years. I work in the city and have to frequently travel, so the proximity to the bus stop and train station is great. There are some issues, though, see below. TLDR is at the bottom:

Pros:
- The location is beautiful and quiet, I get lots of natural sunlight (something very important to me) and it is generally quiet (with exception of occasional loud-er sounds and the train sounds). Beautiful views of the city as well.
- The front desk staff is exceptional and very helpful. They are the heart of the community here. If they quit, I would leave immediately.
- The new renovations are good, though nothing outstanding with exception of the gym.
- I like the security of having a doorman. Additionally, keeps my packages safe. I often come back late so this is always appreciated.
- I like the entrance isn't on Chestnut St and is right off of it.
- I like the proximity to bus stops and to the airport (<12 min drive no traffic). It's easy to get out of the city.
- The apartments are recently renovated and in good condition, though it is evident that it is dated (for example: insulation comes out from the walls, features look older). The under counter lighting is great. All stainless steel appliances. Nice bathroom - but small. Bedroom is bigger than it needs to be but still nice. Lots of open space.
- That being said, the wall sconces are nice and the trims on the ceiling are lovely.

The cons:
- The price. Holy moly -- it is way too expensive to live here. I truly believe (and have looked) that you can find a better value apartment with nicer features/amenities (and in-unit washer dryer) that is closer to the heart of Center City for far cheaper (~1800/mo). For context, I pay ~$2400. I appreciate that they haven't raised the rent, but it is too much to live here, especially living alone. When you pay such a high rent here, you're really only paying for the natural light and location (even the sqft can be beat by other apartment companies). The amenities can be beat as well, by far.
- Lack of quality amenity space. The building tried to solve for this with the new renovations, but it needs improvement. We have a great building with direct sunlight - it's a shame that there's no roof amenities. The new amenity space is good, but the building said that we are unable to reserve it for events (the primary reason I would use it). It is much more tailored to group study environments. Additionally, the TV and couch seem to be more decorative than functional. Overall, not feeling like I get my money's worth here
- Lack of insulation. This building is old - it was constructed in the 70s. I think due to that, there are some structural / insulation issues, because in the winter, it is freezing. There is somehow always a draft coming in and it drives your electricity bill way up just to even keep it warm enough at 70 degrees (which is low for the winter). Maintenance has said there's nothing they can do. I know other apartments in the city do not have this issue - and not such a high electric bill. Which brings me to my next point....
- The electricity bill is crazy high. I have had to turn off my AC during the day just to save money here. It literally makes the difference between a $40 bill vs. a $140 bill - no joke. I have invested in a space heater and fan just to stay warm and cool and not lose out on a hundred dollars. Other buildings have around ~$35/mo for electric.
- The hot water is limited - this is due to building age. For some reason, every unit has a 32 gallon tank. This severely limits the amount of hot water you can get. For context, there's only enough hot water for me to take a 12 minute shower. Some days, I have to "ration" the hot water so that I don't suddenly get cold shower water just because I used hot tap water... for the price I'm paying... it is pretty ridiculous.
- The management: The management at this building is interesting.

2400 Chestnut is the best apartment complex I've lived in. I've been living here for over 2 years and have absolutely no complaints. From the get-go, the community is superb - every doorman is happy to have a conversation, the residents are courteous, and the management is extremely responsive to residents.

As a matter of fact, the management is so proactive that they upgraded the gym, lobby, and rooms! It seems that our rent goes back into providing new and improved amenities (They even provide free printing, coffee, and a shuttle service to Penn - VERY handy when it's raining or you're just not feeling the walk). Additionally, every time I put in a maintenance request, they fix the problem within 1-2 days! For example, my AC unit started making a weird noise and I submitted a request over the weekend. Within 2 days, they upgraded my AC unit without hesitation. They even hire folks to clean the windows from the outside every year. As someone in the healthcare field and works long hours, it is a blessing to not have to worry about apartment issues after a long day of work, as the management and owner truly care about the residents and make it a point to be proactive about maintaining the building.

One of my concerns moving to Philadelphia was safety and crime - I have always felt safe in the area and feel very secure in my room. The area is in a very safe part of Philly, and having tons of neighbors adds to the security! The neighbors are also very conscientious - never had any problems with loud neighbors (or maybe the walls are thick).

The community laundry was an initial concern of mine when I moved in, but out of the 2 years of living here, there have only been 2-3 times where my floor's washer/dryer were full. Luckily you can always take the elevator to another floor (the hallways are not long at all, so it's only a couple of extra steps).

If you're living by yourself, the rent is a bit high, but compared to other apartment buildings with similar prices, you get much more square footage per dollar, which comes along with tons of closet space. Obviously, living with roommates will drastically decrease your rent. The amenities are also well worth it - the free shuttle, coffee, printing, lounge space, and upgraded gym make this a great building to live in.

A GREAT place to live. More expensive than a bare-bones apartment if you're looking for a single BUT WORTH EVERY PENNY. There are no hidden fees or surcharges, and so many small things make this apartment so convenient. Besides, the great location of the train station and the river walk, the apartment is beautiful, the management is responsive, and the apartment looks brand new. Highly recommend it (plus getting a two-bedroom is very affordable.

I love living in 2400! It is a great building with amazing people working there!

I really enjoy living at 2400 Chestnut. Not only are the apartments clean, spacious, and updated, but everyone who works here is extremely friendly and treats you like family. They resolve any issues very quickly and are receptive to any feedback. The elevators are very fast and the gym is very nice!

This apartment is walking friendly, has stunning views, parking available, and the nicest staff!!

I have no complaints at 2400 chestnut. The staff are all so kind and welcoming, and all of their amenities are very useful. The renovated gym is a bit plus and I enjoy using the study rooms on the first floor. Maintenance has also been very kind and responsive. I also feel incredibly safe here.

I am incredibly happy with my decision to live in this apartment. The building has just been fully renovated, and all the amenities are brand new. The gym and shared office space are fantastic, and the responsible staff frequently organize a variety of exciting activities. Plus, the free shuttle to Penn every morning is such a thoughtful detail. Every aspect of this place makes me feel truly cared for.

I’ve been living here since 2018 and in the more recent years, there have been lots of renovations to keep up with the competition around the area. New amenities like study rooms and new gym are some of my favorites! I love the doormen who work here and I feel at home here. Would recommend!

The building is a great location especially if you commute to Penn campus. I appreciate the front desk staff and really enjoy the unobstructed views from my apartment.

I'm an Upenn student, currently living in the 2400 Chestnut. I love the management. My packages haven't been lost cause our manager and doorman would keep them tidy and clean in the mail room and make sure each remnant can get their own packages. Everyone is nice and friendly.

I've lived here for over a year now. Loving the overall experience. The shuttle makes commuting to school much easier especially when it's cold. The new renovations and amenities made me stay when my lease expired. Also, shout out to Fernando who works at the front desk.

I have lived in this apartment for the past year and I have appreciated the kindness of the building staff, the responsiveness of the maintenance team and the amenities provided including the gym, coffee service and new study lounge. A great building for young families, university students and people who love being near water.

I have been living here about a month and I love it. The staff is incredibly friendly, they put on fun events, the new package system is great, and the apartments themselves are super nice. I’m so happy I chose to live here

This building has a wonderful location near so many great places. The newly renovated apartments, hallways and amenity space are so beautiful. I love living here and would highly recommend it to anyone looking in Center City Philadelphi.